I think this is from the Dept. of Homeland Security, but I'm not even sure. It better not be bait, or I'll go fucking livid.

Dear Ms. Grutz:

Case # 201702893

Thank you for contacting the Office of Government Information Services (OGIS).  We will assign your request for assistance to an OGIS facilitator who will contact you directly. 

Due to an increase in demand for our services, there may be a delay in our response to your request for assistance. We apologize for any inconvenience this may cause. 

For tracking purposes, we assigned your request for assistance the case number listed above.  Please cite this case number in all communications to our office regarding this matter.  

Sincerely, 

Office of Government Information Services (OGIS)